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Thomas W
1 reviews | Active since Sept 2021
28 Sept 2021, 18:20
Entire salary ******
My salary was paid on the 24th, It's now the 28th and I haven't even seen a cent of it.
Helpful (0)
Replies (5)0
Replies (5)
GoTyme Bank | Formerly TymeBank's replyOfficial
29 Sept 2021, 09:44Hi Thomas, we're sorry to hear. Do you by any chance know how your employer made the payment if it was via a certain system or via EFT? The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply29 Sept 2021, 09:44
Official
Hi Thomas, we're sorry to hear. Do you by any chance know how your employer made the payment if it was via a certain system or via EFT? The TymeBank Team
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Thomas W's updateReviewer Update
29 Sept 2021, 10:07Payroll proceesing. Should have cleared the same day but still no changes.
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Thomas W's update29 Sept 2021, 10:07
Reviewer Update
Payroll proceesing. Should have cleared the same day but still no changes.
GoTyme Bank | Formerly TymeBank's replyOfficial
29 Sept 2021, 12:03Thank you for the feedback and we apologise for the inconvenience caused. We've sent your information to our team, they will look into it and assist. The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply29 Sept 2021, 12:03
Official
Thank you for the feedback and we apologise for the inconvenience caused. We've sent your information to our team, they will look into it and assist. The TymeBank Team
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Thomas W's updateReviewer Update
29 Sept 2021, 17:11Hello I've heard no response. How long will it take to address the matter?
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Thomas W's update29 Sept 2021, 17:11
Reviewer Update
Hello I've heard no response. How long will it take to address the matter?
GoTyme Bank | Formerly TymeBank's replyOfficial
30 Sept 2021, 11:40Hi Thomas, we sincerely apologise for the delayed response and assistance. We've re-escalated the matter to our customer support team and they will get in touch with you. The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply30 Sept 2021, 11:40
Official
Hi Thomas, we sincerely apologise for the delayed response and assistance. We've re-escalated the matter to our customer support team and they will get in touch with you. The TymeBank Team