GF
Gareth F

1 reviews | Active since Apr 2026

16 Apr 2026, 13:19

Enabling ****s

Absolute **** of a bank. Someone opened an account using a *****ulent copy of my ID. The bank has been extremely unhelpful in resolving and does not respond to mails sent to either their ***** or complaints emails. They will give you the run around while you sit with the immense trouble their lack of security has caused.

I'd recommend if you value your information and want to trust your bank to look after your very valuable personal data - stay far away from Tyme Bank.

0
Replies (2)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply16 Apr 2026, 15:40
Official
Hi Gareth,
We sincerely apologise for the frustration and inconvenience you have experienced.  Please be assured that your concerns are important to us. Thank you for bringing this to our attention. We understand how important it is for you to have this resolved quickly and correctly; someone will reach out to you. 

Kind Regards,
Gotyme Team. 
GF
Gareth F's update04 May 2026, 13:18
Reviewer Update
4th of May 2026 - Still no mail or response to my issue.

This bank does not seem interested in fixing the mess they made.