NZ
Nonhlanhla Z

1 reviews | Active since Oct 2019

02 Aug 2023, 15:32

***** enablers

I have been in an ongoing battle with tyme bank and their ***** department. Someone opened an account with then using my ID details and was advised by their consultants that they do not ask for documentation because they are an online bank. I provided an ID and affidavit stating that this account is not mine and requesting for it to be closed. I also requested for the details used to open that account so I can open a case but I have had zero assistance, instead I am being sent from pillar to post. *****sters can open accounts using our ID numbers but we, the victims of said ***** must have a tough time identifying these people. which is why they will keep getting away with it.

0
Replies (3)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply04 Aug 2023, 12:30
Official
Hi Nonhlanhla, thank you for bringing this to our attention and we're terribly sorry for the delayed assistance. We've escalated your details to our team to get in touch with you and assist. 
NZ
Nonhlanhla Z's update15 Feb 2024, 15:49
Reviewer Update
5 months later and still no assistance. Why did you lie?

NZ
Nonhlanhla Z's update15 Jun 2024, 15:26
Reviewer Update
Almost a year later and this issue is still not resolved