Electricity bought but no Toke sent

Item: GoTyme Bank | Formerly TymeBank
Rating: 1
Author: Mapula M

I have been using this bank for a few months now and i recently bought electricity via their app but now i have not received the token and i have been trying to call since Sunday. I have tried again this morning and the phone just rang and rang and rang for over 15 minutes i mean how pathetic is this. I do not even know how to get assistance. I just need my token or money back please.

Helpful (0)

Replies (2)

Mapula M's updateReviewer Update

31 Oct 2022, 11:16

It isnt a token. Its some reference number that start with the date it was purchased. Literally have done that so many times .

Mapula M's update31 Oct 2022, 11:16

Reviewer Update

It isnt a token. Its some reference number that start with the date it was purchased. Literally have done that so many times .

GoTyme Bank | Formerly TymeBank's replyOfficial

01 Nov 2022, 11:45

Thank you for sending your details, we’ve asked our team to get in touch with you. The TymeBank Team

GoTyme Bank | Formerly TymeBank's reply01 Nov 2022, 11:45

Official

Thank you for sending your details, we’ve asked our team to get in touch with you. The TymeBank Team