RN
Rendani N
1 reviews | Active since May 2015
01 Aug 2025, 07:17
Eft
"I transferred money from TymeBank to Capitec on July 26, 2025, and it's still not reflected in my Capitec account. Despite being told by customer care on Monday that it would be resolved within 24 hours, I've heard nothing from TymeBank in over 10 hours - no emails, no calls, nothing. The explanation given was that someone from the bank would assist me, but so far, there's been no follow-up. I'm extremely dissatisfied with the service and response time from TymeBank and their consultants."
Helpful (0)
Replies (2)0
Replies (2)
GoTyme Bank | Formerly TymeBank's replyOfficial
01 Aug 2025, 07:55Good day Rendani
We're truly sorry to hear that the funds sent to a Capitec account is not reflecting , we will however speak with the payments team to help us resolve this.
Tymebank Team.
We're truly sorry to hear that the funds sent to a Capitec account is not reflecting , we will however speak with the payments team to help us resolve this.
Tymebank Team.
GoTyme Bank | Formerly TymeBank's reply01 Aug 2025, 07:55
Official
Good day Rendani
We're truly sorry to hear that the funds sent to a Capitec account is not reflecting , we will however speak with the payments team to help us resolve this.
Tymebank Team.
We're truly sorry to hear that the funds sent to a Capitec account is not reflecting , we will however speak with the payments team to help us resolve this.
Tymebank Team.
RN
"You've been saying that since Monday, and I was given a turnaround time of 72 hours. Still, to date, I've sent communications via email with no response. I called the day before yesterday and was told someone would call me, but it never happened."
Rendani N's updateReviewer Update
01 Aug 2025, 09:15"You've been saying that since Monday, and I was given a turnaround time of 72 hours. Still, to date, I've sent communications via email with no response. I called the day before yesterday and was told someone would call me, but it never happened."
RN
Rendani N's update01 Aug 2025, 09:15
Reviewer Update
"You've been saying that since Monday, and I was given a turnaround time of 72 hours. Still, to date, I've sent communications via email with no response. I called the day before yesterday and was told someone would call me, but it never happened."