Don't follow these fly by night BANKS!

I am so annoyed actually as I was kind enough to bring it to your attention via your Facebook messenger , it's over three hours no one has gotten back to me, why was my transaction declined at PNP yet there were sufficient funds on the account?why cant i even do the transfer out of this stupid account of your bank?and you are such ******* you go and charge me R2 for the declined you did while there were funds in my account, and you ignore my call for help?????????????????irritated big time.never will you smell my money