SL
Sanita L
1 reviews | Active since Sept 2018
25 Aug 2021, 17:59
Don't bother to get assistance
Don't try and report ***** to TymeBank. They don't answer the ***** line nor do they phone back if you complain to customer service Dept.
Seems this financial establishment is not concern about your money.
Helpful (0)
Replies (7)0
Replies (7)
GoTyme Bank | Formerly TymeBank's replyOfficial
26 Aug 2021, 12:25Hi Sanita, that's not cool to hear. Please tell us what happened so that we can assist accordingly. The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply26 Aug 2021, 12:25
Official
Hi Sanita, that's not cool to hear. Please tell us what happened so that we can assist accordingly. The TymeBank Team
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Sanita L's updateReviewer Update
28 Aug 2021, 12:38I have been phone your customer line ***** department who does not even answer the phone. I then have made numerous request to send a statement of my business account which is also not done. I will refer this matterto the ombudsman since TymeBank is delaying a ***** investigation not to even mention acting against my consumer rights.
I will also be submitting a report to NCT to investigate the problem.
I have still not received my Business acc statement.
I also feel that all consumers should be notified of this terrible service. A bank is supposed to offer assistance, not more frustration due to lack of service.
I will also be submitting a report to NCT to investigate the problem.
I have still not received my Business acc statement.
I also feel that all consumers should be notified of this terrible service. A bank is supposed to offer assistance, not more frustration due to lack of service.
SL
Sanita L's update28 Aug 2021, 12:38
Reviewer Update
I have been phone your customer line ***** department who does not even answer the phone. I then have made numerous request to send a statement of my business account which is also not done. I will refer this matterto the ombudsman since TymeBank is delaying a ***** investigation not to even mention acting against my consumer rights.
I will also be submitting a report to NCT to investigate the problem.
I have still not received my Business acc statement.
I also feel that all consumers should be notified of this terrible service. A bank is supposed to offer assistance, not more frustration due to lack of service.
I will also be submitting a report to NCT to investigate the problem.
I have still not received my Business acc statement.
I also feel that all consumers should be notified of this terrible service. A bank is supposed to offer assistance, not more frustration due to lack of service.
GoTyme Bank | Formerly TymeBank's replyOfficial
29 Aug 2021, 11:09You will need to log in to our app or internet banking > Everyday Account > Account Information > Statements or Proof of Bank account, and the documents will be sent to your email address within minutes. The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply29 Aug 2021, 11:09
Official
You will need to log in to our app or internet banking > Everyday Account > Account Information > Statements or Proof of Bank account, and the documents will be sent to your email address within minutes. The TymeBank Team
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Sanita L's updateReviewer Update
02 Sept 2021, 20:42I am so Gatvol of the pathetic, horrible, lack of service.
If my account is not unblocked from this debit block I will lay a charge of theft against Tyme bank at the Banking ombudsman and I will report Tymebank to the Tribunal.
They are the worst unprofessional banking establishment, and should not be allowed to work with customers money.
If my account is not unblocked from this debit block I will lay a charge of theft against Tyme bank at the Banking ombudsman and I will report Tymebank to the Tribunal.
They are the worst unprofessional banking establishment, and should not be allowed to work with customers money.
SL
Sanita L's update02 Sept 2021, 20:42
Reviewer Update
I am so Gatvol of the pathetic, horrible, lack of service.
If my account is not unblocked from this debit block I will lay a charge of theft against Tyme bank at the Banking ombudsman and I will report Tymebank to the Tribunal.
They are the worst unprofessional banking establishment, and should not be allowed to work with customers money.
If my account is not unblocked from this debit block I will lay a charge of theft against Tyme bank at the Banking ombudsman and I will report Tymebank to the Tribunal.
They are the worst unprofessional banking establishment, and should not be allowed to work with customers money.
GoTyme Bank | Formerly TymeBank's replyOfficial
03 Sept 2021, 10:56Hi Sanita, we're deeply sorry for the inconvenience caused and the experience you have received. We've escalated your case to the relevant team to assist you. Please note, we will never ask you for your bank pins, password or CVV. The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply03 Sept 2021, 10:56
Official
Hi Sanita, we're deeply sorry for the inconvenience caused and the experience you have received. We've escalated your case to the relevant team to assist you. Please note, we will never ask you for your bank pins, password or CVV. The TymeBank Team
SL
Sanita L's updateReviewer Update
03 Sept 2021, 11:24Please can your ***** department contact me I urgently need to make salary payments from my business account which has a debit block. I have been on the line for the past 23 minutes. Where is some customer service!!!!
SL
Sanita L's update03 Sept 2021, 11:24
Reviewer Update
Please can your ***** department contact me I urgently need to make salary payments from my business account which has a debit block. I have been on the line for the past 23 minutes. Where is some customer service!!!!
GoTyme Bank | Formerly TymeBank's replyOfficial
06 Sept 2021, 17:06Hi Sanita, we apologise for the delayed assistance, we have escalated your case to our ***** department. They are looking into it and will assist as soon as possible. The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply06 Sept 2021, 17:06
Official
Hi Sanita, we apologise for the delayed assistance, we have escalated your case to our ***** department. They are looking into it and will assist as soon as possible. The TymeBank Team