TC
Tebogo C

1 reviews | Active since Feb 2022

15 Jan 2024, 16:31

Don't bank with time bank

Tymebank is a joke. I have a personal loan with them and I've tried to get a quote for my settlement amount and I've lodge 13 requests through call. The first request was made on the 3rd of Jan and even today they say my cases are still pending. The bank is not customer friendly and they do not care about professionalism. I will lodge a case with the ombudsman.

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply16 Jan 2024, 17:02
Official
Hi Tebogo, t hanks for getting in touch. We're truly sorry to hear that. This isn't the level of customer service we strive to provide. We have escalated this to our team to enhance your TymeBank experience. The TymeBank Team