DO NOT BANK WITH TYME BANK

I recently opened a Tymebank account. When my first deposit was made into the account (R70K) the account was immediately frozen. I contacted the customer service number provided and spoke to a call center agent. I was told that a call was logged, was given a reference number, and that someone would contact me. I waited for the rest of the day with no follow up call. The next morning I called to follow up, was told that it could take up to 48 hours for my issue to be resolved. I pleaded with the agent to have my case addressed as I needed urgent access to my funds. I was told the same thing...it could take up to 48hrs. I then asked to speak to her team leader. He told me that the issue with the account is that it still had to undergo the "KYC"process...similar to FICA. This is something that the bank should have done on their side, so I was not even at fault. I was then requested to send through proof of residence and other supporting documents...so the adverti*****t of no documentation required is a lie. Well, to open the account you do not need it...but if you would like to actually use the account... if that was not enough, when I sent through all documentation, TymeBank not only unfroze my account, but took the liberty of reversing the R70K...which was to the buyer of my car...