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Tracy S

1 reviews | Active since Mar 2019

06 Nov 2025, 13:59

Dissapointed and upset

My account on hold and I have emailed tyme bank twice now with proof of payment and I have yet to receive a response. What's going on Tyme bank. Normally we get great service!!!! Phone me after 4pm plz

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Replies (9)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply06 Nov 2025, 15:33
Official
Hi Tracy,
We apologize for the inconvenience and frustration this has caused. We understand how important it is to have your account in good standing. We will forward your details to the relevant team and get assistance.
TymeBank Team
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Tracy S's update06 Nov 2025, 18:54
Reviewer Update
Thank you for your response I really appreciate it very much. I just want to confirm I have not received any email or call from the relevant department. If you could kindly check up with them please. Thank you again and for your time. Once issue is resolved I will amend my hello Peter review...
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Tracy S's update07 Nov 2025, 09:19
Reviewer Update
If need I will be available from 1pm as am at workshop this morning. Thank you
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply07 Nov 2025, 10:49
Official
We will ask they call you at 1pm.
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Tracy S's update07 Nov 2025, 13:18
Reviewer Update
Hi I am still waiting for them to phone me. This is really urgent now. Ai my poor heart
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Tracy S's update07 Nov 2025, 14:54
Reviewer Update
Hi I am still waiting for your response please
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply07 Nov 2025, 15:21
Official
We will contact you.
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Tracy S's update14 Nov 2025, 06:11
Reviewer Update
It is now the 14th of November, I have sent affidavit, I have sent emails and not received any response and my account is still locked. I'm very unhappy guys. Normally we get exceptional service. What's going on...
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Tracy S's update14 Nov 2025, 13:01
Reviewer Update
You see. No service whatsoever