PD
Premilla D

1 reviews | Active since May 2016

26 Aug 2024, 13:22

Disgusting, pathetic rogues.

I have an account for many years. Recently, I find that they fill my inbox with offers of loans. If I don't want it they threaten me. Worse still is that they have ****** my money. I went to PicknPay and always have NO problems to use it, but on Saturday, it kept saying Not authorised. The Tyme Bank assistant checked my account and found I had more than enough money. They also tried and failed. They called Johannesburg Head Office and I receive an sms to say I could use it. Once again it failed. I spent over 1 hour in the store and eventually had to pay with another credit card (A more honest and reliable bank than TYME) Now they have ****** the thousands of rands that I have in the account and have the cheek to send me an email this morning to say they can give me a loan of R20 000, besides the dozens of sms that I receive. They are dishonest and *****s. I want my money back.

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Replies (2)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply27 Aug 2024, 15:28
Official
Hi Premilla, thanks for getting in touch. Please note that TymeBank will never ask you for account details, PINs, passwords, or One-Time Pins (OTPs) over the phone, via email, or via social media. If you receive a call from a suspect *******, Please delete and block their number. For further assistance, please contact our team on ***and a friendly agent will assist you. The TymeBank Team 
PD
Premilla D's update27 Aug 2024, 21:10
Reviewer Update
Hi this does not help me. You tyme bank assistant in the store asked for my pin. She phoned head office to help me. They asked for my pin. So you are not telling the truth. Why don't you call me. Besides you give a number which is non existant. It is ********* on this account where you have rep**** to me. What nonsense. Your staff has ****** MY MONEY. KINDLY GET SOMEONE WHO HAS THE COURTESY TO CALL ME ON zero eight one, double three, double nine, two nine zero!!! There will be footage and other proof.