tT
tarynza T
1 reviews | Active since Jul 2013
22 May 2026, 09:13
Disgusting conduct and missed Sassa pensions! Unprofessional bank!
This bank did NOT follow proper protocol by informing SASSA of their changes. They keep saying they are reviewing my mother's account! ***?! Why? She has lost 2 months of pension!!!!!!! The old disabled woman can't deal with this!!! FIX THE DAMN PROBLEM AND CONTACT SASSA IMMEDIATELY FOR HER PENSIONS TO BE PAID NOW!!!GoTyme[*TymeBank]: Your Upgrade issue (DCI-565426) is now under Investigation. We should get back to you on or before 22-May-2026.
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tarynza T's updateReviewer Update
22 May 2026, 09:28GET HER ***N PENSION BACK FOR APRIL AND MAY!!! CONTACT SASSA AND SORT THIS **** OUT!!!!!
tT
tarynza T's update22 May 2026, 09:28
Reviewer Update
GET HER ***N PENSION BACK FOR APRIL AND MAY!!! CONTACT SASSA AND SORT THIS **** OUT!!!!!
GoTyme Bank | Formerly TymeBank's replyOfficial
22 May 2026, 10:13Hi Taryn,
Thank you for bringing this to our attention. We sincerely apologise for the distress and inconvenience this situation has caused you and your mother. We understand how serious this matter is, especially regarding missed pension payments. Please note that we are currently investigating the issue, and a member of our team will reach out to you. As we strive to improve our service delivery, we would appreciate the opportunity to contact you directly to discuss your concerns further.
Thank you for bringing this to our attention. We sincerely apologise for the distress and inconvenience this situation has caused you and your mother. We understand how serious this matter is, especially regarding missed pension payments. Please note that we are currently investigating the issue, and a member of our team will reach out to you. As we strive to improve our service delivery, we would appreciate the opportunity to contact you directly to discuss your concerns further.
Kind regards,
GoTyme Bank | Formerly TymeBank.
GoTyme Bank | Formerly TymeBank's reply22 May 2026, 10:13
Official
Hi Taryn,
Thank you for bringing this to our attention. We sincerely apologise for the distress and inconvenience this situation has caused you and your mother. We understand how serious this matter is, especially regarding missed pension payments. Please note that we are currently investigating the issue, and a member of our team will reach out to you. As we strive to improve our service delivery, we would appreciate the opportunity to contact you directly to discuss your concerns further.
Thank you for bringing this to our attention. We sincerely apologise for the distress and inconvenience this situation has caused you and your mother. We understand how serious this matter is, especially regarding missed pension payments. Please note that we are currently investigating the issue, and a member of our team will reach out to you. As we strive to improve our service delivery, we would appreciate the opportunity to contact you directly to discuss your concerns further.
Kind regards,
GoTyme Bank | Formerly TymeBank.