Disgusting Bank Policies
Good day
I am putting this in writing so that I can hold Tyme Bank Accountable. This is the second time you blocked my account for stupid reasons like: "You had money coming in (Someone paid), then you paid someone else (within an hour)" and the account got blocked.
Your ***** department assisted in unblocking my account, now to call the call centre and ask that they re-send the voucher to the person I was sending it to suddenly says my verification failed and I need to try after 24 hours
I find this disgusting. In the next 24 hours I will not be able to pay for a medical condition and I will make sure that TymeBank pays dearly. Even if I missed a verification detail, surely there are many ways to re-verify. 24 hours really? I just needed to re-send and SMS to someone I just paid.
You're just good at losing clients. After this is settled I am moving from TymeBank and the socials will know about this.
We apologise for the inconvenience caused. We have escalated your query to the relevant department.
We apologise for the inconvenience caused. We have escalated your query to the relevant department.
We apologise for the inconvenience caused. We have escalated your query to the relevant department.
We apologise for the inconvenience caused. We have escalated your query to the relevant department.