Disappointed and dissatisfied

What bank has to send a code to unlock a machine ow yes Tymebank and u still have to wait for over 1hour and still waiting for them to assist me to have a document stamped as the Ambassador says she has to wait for stamp that is locked in kiosk machine pathetic and such poor service from tymebank having endless issues from doing my sars return as they where not sars compliance has made me re look at nbanlinh with them