SR
Sadhasivan R

1 reviews | Active since Mar 2021

25 Sept 2025, 18:32

Disappointed

I have a problem with tyme bank yet I'm a customer for so many years I don't understand how my account is placed on hold yet i receive my monthly salary in this account. I spoke to so many consultants and they never assist me. I lost my id and I cannot upgrade my banking app due to that and now I can't get my salary and my account is on hold.This is totally unacceptable cause we work and we get paid and now only to find out that can't receive our salary cause I can't upgrade on the app.I would like to personally speak to a manager to sort out my problem out cause i am very disappointed with this issue.

0
Replies (4)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply26 Sept 2025, 07:18
Official
Hi Sadhasivan,
We apologize for the frustration and  inconvenience caused. In protection of your information, we will DM you for further information. Thanks for bearing with us and giving us a chance to turn this around for you 
SR
Sadhasivan R's update26 Sept 2025, 09:35
Reviewer Update
Hi i came to totalsports to upgrade my details on the kiosk but unfortunately nothing can be upgraded.I cant receive a new card also.Please advise what is the next step regarding this issue.Please i really need to pay my accounts and this is unacceptable
SR
Sadhasivan R's update26 Sept 2025, 09:50
Reviewer Update
Yes understandable but you do not know how it is for your salary to be put on hold.I need money to do that my salary is on hold.Please help me sort this out by giving me the advantage to receive my salary thereafter I will money to sort it out.
SR
Sadhasivan R's update01 Oct 2025, 16:29
Reviewer Update
Hi i dont understand why I must wait for 6 weeks before I upgrade my account.Please advise if my account can be active to allow my salary to be received into my bank account. I never receive my salary on the 25th of last month please advise