TN
Tshego N
1 reviews | Active since Aug 2016
26 Mar 2024, 18:27
DIGITAL BANK NONSENSE! *********** AND *************
DIGITAL BANK NONSENSE.
THEY CHOOSE NOT TO COMMUNICATE THEIR OUTAGES. THE APP WENT OFFLINE AFTER I MADE ATTEMPTS TO MAKE MULTIPLE WITHDRAWALS WHICH THE MONEY LEFT MY ACCOUNT AND DID NOT COME OUT OF THE MACHINE. R900 GONE!!! I'VE SENT NUMEROUS EMAILS ON ALL 3 MY CASES. THEIR CUSTOMER SERVICE AGENTS ARE NONCHALANT ARROGANT AND ***********. I AM LEAVING YOUR BANK MR MOTSEPE. THE SERVICE IS *******!!!!!!!
THEY GAVE ME 3 CASE IDS 120860, 120864 AND 120865. NONE RESPONDED TO WITH AT LEAST A MERE NOTICE OF RECEIPT. CAN'T ACCESS MY OWN HARD WORKED FOR MONEY!
GOOD BYE TYMEBANK
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Replies (1)0
Replies (1)GoTyme Bank | Formerly TymeBank's replyOfficial
28 Mar 2024, 09:04Hi Tshego, apologies for that experience and for any inconvenience caused. We do see that a case was logged for you and our teams are investigating the issue, they will be in touch with any updates.
GoTyme Bank | Formerly TymeBank's reply28 Mar 2024, 09:04
Official
Hi Tshego, apologies for that experience and for any inconvenience caused. We do see that a case was logged for you and our teams are investigating the issue, they will be in touch with any updates.
