TN
Tshego N

1 reviews | Active since Aug 2016

26 Mar 2024, 18:27

DIGITAL BANK NONSENSE! *********** AND *************

DIGITAL BANK NONSENSE.

THEY CHOOSE NOT TO COMMUNICATE THEIR OUTAGES. THE APP WENT OFFLINE AFTER I MADE ATTEMPTS TO MAKE MULTIPLE WITHDRAWALS WHICH THE MONEY LEFT MY ACCOUNT AND DID NOT COME OUT OF THE MACHINE. R900 GONE!!! I'VE SENT NUMEROUS EMAILS ON ALL 3 MY CASES. THEIR CUSTOMER SERVICE AGENTS ARE NONCHALANT ARROGANT AND ***********. I AM LEAVING YOUR BANK MR MOTSEPE. THE SERVICE IS *******!!!!!!!

THEY GAVE ME 3 CASE IDS 120860, 120864 AND 120865. NONE RESPONDED TO WITH AT LEAST A MERE NOTICE OF RECEIPT. CAN'T ACCESS MY OWN HARD WORKED FOR MONEY!

GOOD BYE TYMEBANK

0
Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply28 Mar 2024, 09:04
Official
Hi Tshego, apologies for that experience and for any inconvenience caused. We do see that a case was logged for you and our teams are investigating the issue, they will be in touch with any updates.