MK
Maria K

1 reviews | Active since Aug 2016

15 Jan 2026, 12:25

Difficulty with changing of banking details

I’ve been trying to change surname on my account, I’ve sent all the documents but I’m told they are escalating the matter. Why is it difficult every day I’m told the documents are not there. Instead I’m getting sms that it’s resolved

0
Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply15 Jan 2026, 12:27
Official
Good day Maria

Thank you for bringing this matter to our attention.
We apologize for the inconvenience and frustration this has caused. Please note that we are investigating the issue and will reach out to you shortly.

Kind Regards,
TymeBank