kM
koketso M

1 reviews | Active since Dec 2021

06 Aug 2024, 08:30

Depression bank (Tyme bank)

Tyme bank is a *** bank it never help their clients with anything, they do attend to urgent matters iyhooo i regret ever being with this bank , I sent money from my tyme bank to a Standard Bank account only to find out that the account number is short of one digit, I went to Standard Bank to enquire and they said the account doesn’t exist, the money is supposed to bounce back to my tyme bank account it’s sad the case is from 23 July , to date I haven’t received help I missed a job I was supposed to send that money to my boyfriend account because at that time I missed placed my tyme bank card so it was convenient for me to send to him so I withdraw it from his card 😡😡😡😡they can’t resolve any case , so if you want headache and depression open for a tyme bank account, huuuu I need to close this account before I die 💀 of depression their services is horrible never encountered such trauma from my banks , shout out to Absa, Standard Bank, Discovery and Nedbank best banks ever everybody complaining about this tyme bank why ?

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Replies (3)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply06 Aug 2024, 11:47
Official
Hi Koketso, thanks for getting in touch. That's not good to hear. Kindly contact our support team on ***and a friendly agent will assist you with a reversal. The TymeBank Team
kM
koketso M's update06 Aug 2024, 11:49
Reviewer Update
They did that a week ago R170 was deducted from my tyme bank account I haven’t received my money
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply06 Aug 2024, 15:01
Official
Hi Koketso, We regret to inform you that your case has been declined. The reason for this is that the recipient of the incorrect Standard Bank account has already withdrawn the funds from their account. Unfortunately, this means we are unable to retrieve the money. To prevent such incidents in the future, we kindly urge you to double-check all details before completing any transactions. This includes verifying the account number, the recipient’s name, and any other relevant information. We understand how frustrating and upsetting this situation must be for you, and we sincerely empathize with your predicament. Please accept our heartfelt apologies for the inconvenience caused.