MD
Mbulelo D

1 reviews | Active since Jan 2015

26 May 2026, 15:16

***** department delays

Punished for 1000 sent by cousin who is under investigation is not fair. The case took more than 7days to get resolved. Yet the bnk still continue to receive money from external banks and refuse to allow me use the money. The process or system should not allow additional funds get received from the same account reflect as ***** case

0
Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply26 May 2026, 16:57
Official
 Hi Mbulelo,
 We sincerely apologise for the frustration and inconvenience you’ve experienced with your card transactions. Please note that we are currently investigating the issue, and a member of our team will reach out to you. As we strive to improve our service delivery, we would appreciate the opportunity to contact you directly to discuss your concerns further.

Kind regards, 
GoTyme Bank | Formerly TymeBank.