************* den of ******* bank

Since I opened the Tymebank account last year, I noticed that there were weird charges but did not pay much attention to it since it was just small amounts. In July my money was taken from my account and this time it was a large sum. I called the customer care and they told me that the money was transferred into a business account linked to my savings account and withdrawn and another sum was withdrawn via CICO cardless withdrawal which requires an OTP. None of these transactions are visible on my app and I did not share my credentials with anyone. Customer care promised to resolve my case in 5 business days but on the second day I received a message to say the case failed due to my account being compromised, from then when I call they drop my calls as soon as I mention my case.