KT
Khomotso T

1 reviews | Active since Oct 2021

07 May 2025, 06:33

Delay in unblocking account

I used to rate TymeBank as one of the best banks in South Africa, until now when they delay to unblock my account. They don't even try to reply email or acknowledgement of recipient! I sent the affidavit and everything they requested, no one replies.

I would not encourage anyone to trust this bank again.

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply07 May 2025, 08:24
Official
Hi K****tso,

We don’t like that you’ve been disappointed, our sincerest apologies!  We understand your frustration and would like to help resolve this issue. A Social Media Resolution Specialist will be in contact with you shortly to assist. Thanks for bearing with us and giving us a chance to turn this around for you.