TM
Tshidi M

1 reviews | Active since Mar 2023

06 Nov 2025, 20:04

Declining transactions

I’m trying to pay using my TymeBank card but it keeps on declining and I have available funds on my account and I even went to pnp to withdraw money but still it’s declined and it gave me a reason which I don’t understand.

So I need clarity from TymeBank ASAP today before I sleep😡😡😡🤬🤬🤬🤬

0
Replies (5)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply07 Nov 2025, 09:15
Official
Hi Tshidi,
We're sorry to hear you're experiencing this issue. We will enquire with the team and get back to you. Apologies for the inconvenience.
TymeBank Team

Best regards,

GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply07 Nov 2025, 10:23
Official
Hi Tshidi, we tried calling to no answer.  

Best regards,

TM
Tshidi M's update07 Nov 2025, 11:18
Reviewer Update
I lodged a complaint yesterday thinking you would respond to me ASAP and now you tried to call me while I left my phone behind to gather some cash for household items and you only called me once and you come here to make an issue as if you called me more than twice
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply07 Nov 2025, 11:42
Official
We will ask the team to call you again.

Best regards,

TM
Tshidi M's update19 Mar 2026, 08:23
Reviewer Update
Good day

Can I please get an assistant regarding my account I received a payment for R370 but R80 was debited from my account and I don’t know how and where it was debited from and when I check on my account it shows that there was a debit order for R14 from apple bill but it says unsuccessful but my account has been debited R80 for what reason I don’t know please help me as I need my money back