MS
MARC S
1 reviews | Active since Mar 2016
04 Jun 2025, 11:49
DECEASED ESTATE ACCOUNT CLOSURE
I contacted the bank on 3 March 2025 for account balances and to close the account. The account holder passed away. Despite confirming receipt of my email and calling again in April, the account has still not been closed. Surely closing an account and sending an email cannot take 3 months? Marc Serfontein
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GoTyme Bank | Formerly TymeBank's replyOfficial
04 Jun 2025, 11:56Hi Marc,
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team. In protection of your information, we will DM you how we can turn things around for you.
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team. In protection of your information, we will DM you how we can turn things around for you.
GoTyme Bank | Formerly TymeBank's reply04 Jun 2025, 11:56
Official
Hi Marc,
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team. In protection of your information, we will DM you how we can turn things around for you.
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team. In protection of your information, we will DM you how we can turn things around for you.