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Adele N

1 reviews | Active since Nov 2022

20 Jun 2025, 06:54

Debit order

After numerous emails and telephone calls not to load my debit order earlier than my salary date, tyme bank still decides to deduct the last money in my account before pay day? money I needed to buy for emergency.

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply20 Jun 2025, 08:03
Official
Hi Adele,

It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.