Debit on hold

Item: GoTyme Bank | Formerly TymeBank
Rating: 1
Author: Keneilwe M

So I made a payment from my ABSA account to my Tymebank account then Tymebank decided to block my account, I call them and they tell me to provide proof of payment that it was indeed from my ABSA which I provide immediately but they are not responding and my account is still on hold. Nonsense.

Helpful (0)

Replies (2)

GoTyme Bank | Formerly TymeBank's replyOfficial

09 Apr 2024, 15:18

Apologies for the delay in assistance. We have alerted the relevant team of your emails for further assistance. The TymeBank Team

GoTyme Bank | Formerly TymeBank's reply09 Apr 2024, 15:18

Official

Apologies for the delay in assistance. We have alerted the relevant team of your emails for further assistance. The TymeBank Team

Keneilwe M's updateReviewer Update

12 Apr 2024, 12:16

You guys are playing games with me. I have sent the required documets, when I call to enquire as to when will my account be active I get placed on hold and ultimately my call gets cut.

Keneilwe M's update12 Apr 2024, 12:16

Reviewer Update

You guys are playing games with me. I have sent the required documets, when I call to enquire as to when will my account be active I get placed on hold and ultimately my call gets cut.