Debit holds and children's maintenance money

If it were up to me one star is not deserved it's below -5 for rude consultant that defame customer and characterize them and class them and speak to them as if it's their mother and father's company , anyway madam Bongi that sounds like she taking call in the Shabeen the other consultants sounded unprofessional in the background the laughs and vulgar despite me asking her to have them keep it down she abruptly ask me if I'm speaking to her or about her and Sade in the tymebank ***** department I would like to let you know you couldn't ***** my children's maintenance but they at this moment need school uniform and lunch for school lol you know exactly what you called that 1600 that you people wanted to ***** claiming that someone else logged into my banking yet I use only my device with finger print I won't leave this hear these are my kids if it takes me to log a complaint everyday I will do it gladly as long as my kids are suffering under your claims of me being a ******** yes Sade madam Sade this is mos your father's bank I still have that call recording reference and I still have all the emails etc no worries I have nothing to be afraid of because your claims are false and I will not rest until I get justice