KM
Keneilwe M
1 reviews | Active since Apr 2024
05 Jun 2025, 16:46
Debit hold without informing
A fellow stokvel member reported my account, I called and was told to write and send an affidavit. I have done that but I haven't received a response and the account is still on hold while I urgently need it for a job opportunity that requires it.
Helpful (0)
Replies (1)0
Replies (1)
GoTyme Bank | Formerly TymeBank's replyOfficial
06 Jun 2025, 07:20Hi Keneilwe,
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
GoTyme Bank | Formerly TymeBank's reply06 Jun 2025, 07:20
Official
Hi Keneilwe,
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.