1 reviews | Active since Apr 2017

10 Dec 2023, 11:39

DEBIT HOLD FRUSTRATION

Disgusting Service. Accout was blocked and Debit Hold put on it. Nobody contacted me nobody phoned me and nobody emailed me to advise why. When I tried to call you have to authenticate yourself a hundred f******g times. When you hold for over 45mibutes they eventually answer. And say Ja Um Eish I don't know now. Send us am affidavit. An affidavit for what. Come on man if money was debited to my account in error who's problem is that. The people should have picked it up earlier. I have over 50k of my own money and now you blocked me. I will not tolerate this and I will go the ombudsman because at no time did you notify me about anything. Each time I call its a different story so relase my funds immediately. YOU ARE DOUNG THIS TOO MANY PEOPLE.

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply26 Dec 2023, 15:01
Official
Apologies for the experience Xristiana, we've escalated your case for assistance.