Debit Hold

My account has been placed on Debit Hold for over 10 days, and I have received no clear communication or resolution from Time Bank.

I was informed that documentation was required, which I promptly provided, including an affidavit clearly explaining the transactions in question. Despite fully cooperating and submitting everything requested, my account remains on Debit Hold with no feedback, no timelines, and no follow-up from the bank.

This has caused significant inconvenience and distress, as I am unable to access my own funds. What makes this more frustrating is the lack of communication and urgency, especially after complying with all requirements.

I am extremely disappointed with the level of service and would like this matter urgently escalated and resolved, with clear communication on what is outstanding (if anything) and when my account will be restored.

I am requesting immediate assistance from Time Bank to remove the Debit Hold and restore normal access to my account.