Debit hold

Hi, a friend of mine by the name of Kabelo Seale had a negative in his account (R90), he got paid his salary yesterday and to his surprise his account was put on hold. He cannot transact nor do anything and he has bills to pay today.

He called Tymebank today and he was told that his account has been put on hold because he had negative funds in his account but he received his salary, which should entail that the negative amount would be covered for.

This doesn't make any sense, his whole life has been put on hold and they told him that the matter will be resolved in 48hrs and yet the sms says it will be resolved before the 2n of May. No one bothered to call him nor make any contact with him regarding this. His case number is (DCI-195472).

His name is Kabelo Seale, cell number ***