kM
kagiso M
1 reviews | Active since Nov 2023
20 Nov 2023, 09:51
Debit hold
TymeBank froze my account on the 15th of November 2023 by placing it on debit hold and I have debit orders which had to go through. I tried to talk to them through Twitter, WhatsApp no help i was given their hotline which I also contacted, but they also could not assist with the debit hold error in my account. I can't even access the funds in my account and I am already in arrears for debit orders which had to go through.
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Replies (1)kM
kagiso M's updateReviewer Update
22 Nov 2023, 14:01Hi, you said your team would get back to me, but no one did. My account is still on debit hold and I am incurring arrears in my account which was supposed to be debited. I need my funds to be released, I don't understand why you would freeze my account for no reason. If you can't fix my account please give me back the equal amount of money which is in that account so that we part ways.
kM
kagiso M's update22 Nov 2023, 14:01
Reviewer Update
Hi, you said your team would get back to me, but no one did. My account is still on debit hold and I am incurring arrears in my account which was supposed to be debited. I need my funds to be released, I don't understand why you would freeze my account for no reason. If you can't fix my account please give me back the equal amount of money which is in that account so that we part ways.