TE
Tiny E
1 reviews | Active since May 2025
28 May 2025, 10:45
Debit hold account
Tymebank service is useless!!!They take money from my account that is under debit hold and they promised me that they will open my account after taking the money now they take it but they didn't open it so I don't even understand how they treat their customers!!!!I'm so angry
Helpful (0)
Replies (7)0
Replies (7)GoTyme Bank | Formerly TymeBank's replyOfficial
28 May 2025, 10:54Hi Tiny,
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
GoTyme Bank | Formerly TymeBank's reply28 May 2025, 10:54
Official
Hi Tiny,
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
TE
Tiny E's updateReviewer Update
28 May 2025, 10:58To sort it you mean after a month ? How can you take the money on my account when you are not ready to resolve my case ? You said you will open it yesterday but you were able to take the money out but to open my account you are failing! Even calls you don't even bother yourselves to pick up and I'm sure you forgot that we are using Airtime to call you imagine waiting and waste more than R40 airtime
TE
Tiny E's update28 May 2025, 10:58
Reviewer Update
To sort it you mean after a month ? How can you take the money on my account when you are not ready to resolve my case ? You said you will open it yesterday but you were able to take the money out but to open my account you are failing! Even calls you don't even bother yourselves to pick up and I'm sure you forgot that we are using Airtime to call you imagine waiting and waste more than R40 airtime
TE
Tiny E's updateReviewer Update
28 May 2025, 11:06That right team tell them to call me on *** my cousins number because mine doesn't have enough network
TE
Tiny E's update28 May 2025, 11:06
Reviewer Update
That right team tell them to call me on *** my cousins number because mine doesn't have enough network
TE
Tiny E's updateReviewer Update
28 May 2025, 11:23I want feedback from ***** team as soon as possible to explain the money that was taken on my account yesterday
TE
Tiny E's update28 May 2025, 11:23
Reviewer Update
I want feedback from ***** team as soon as possible to explain the money that was taken on my account yesterday
TE
Tiny E's updateReviewer Update
28 May 2025, 12:21I don't even understand what is going on here.Im even asking myself like how come you take money from my account and still leave it on debit hold ,I think it's better you take the whole money and take your account that will be better than stories that you came up with everyday ,Even that ***** Team they don't respond calls ,they don't even respond emails I will end up going back to Ombudsman for this problem that you have created on my account
TE
Tiny E's update28 May 2025, 12:21
Reviewer Update
I don't even understand what is going on here.Im even asking myself like how come you take money from my account and still leave it on debit hold ,I think it's better you take the whole money and take your account that will be better than stories that you came up with everyday ,Even that ***** Team they don't respond calls ,they don't even respond emails I will end up going back to Ombudsman for this problem that you have created on my account
TE
Tiny E's updateReviewer Update
29 May 2025, 11:35Can you talk with the ***** department to call me on *** ,I have been calling but they are not picking up I already used airtime up to R40 as we speak! This bank service is bad 👎👎
TE
Tiny E's update29 May 2025, 11:35
Reviewer Update
Can you talk with the ***** department to call me on *** ,I have been calling but they are not picking up I already used airtime up to R40 as we speak! This bank service is bad 👎👎
TE
Tiny E's updateReviewer Update
29 May 2025, 14:57!!!!!!There is nothing you can do that will make your service be in good position!calling you it's a waste of money/Airtime i have been calling since morning you don't even care to pick up you don't even care that I'm using my money to buy airtime and end up losing airtime without getting help
TE
Tiny E's update29 May 2025, 14:57
Reviewer Update
!!!!!!There is nothing you can do that will make your service be in good position!calling you it's a waste of money/Airtime i have been calling since morning you don't even care to pick up you don't even care that I'm using my money to buy airtime and end up losing airtime without getting help
