TM
Thobeka M

1 reviews | Active since Mar 2019

19 Jun 2025, 19:40

Debit hold

Banked with them for years but today my account has been onhold with my funds, I long sent what was required from me and they said they will respond in 7 days it's now 2 months later still nothing from them. I want my money, they must just release my money and keep their account.

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply20 Jun 2025, 07:38
Official
Hi Gugu,

It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.