MM
Mnelisi M

1 reviews | Active since Jan 2020

06 Aug 2021, 13:08

Debit Hold

I have never been so disappointed by a bank like Tymebank it's been a week since my account is on Hold I have been calling,sending emails but nothing seems to happen they just say we are working on your query we have escalated your query.I have money but it's sad that I can't access my funds I would advise anyone who wants to join this Tyme wasting Bank to think twice before hanging yourself. Old Banks are expensive but you will get help you need in Time, Never ever Bank with a Bank that doesn't have a Branch you won't be assisted over the phone worse the Tyme waisters at Pick n Pay and Boxer stores they just there to help people open their accounts they are clueless.

0
Replies (3)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply10 Aug 2021, 12:12
Official
 Hi John,
We are deeply sorry for the inconvenience, Please send us your Account Number and Contact number so that a consultant can contact you. The TymeBank Team 

Best regards,

MM
Mnelisi M's update10 Aug 2021, 20:54
Reviewer Update
Good day

I did receive a call from one of your consultants and the account has been unblocked. Hopefully next time you will assist clients quicker so that your ratings goes up.
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply11 Aug 2021, 09:31
Official
You're welcome. Please rate our service with Consultant and change the rating on Hellopeter. 

Best regards,