AN
Asakhe N
1 reviews | Active since Feb 2021
06 Feb 2026, 12:05
Debit account on hold.
My debit account has been on hold since December. Sent out the necessary documents they requested me to send through the ***** department's email. I still haven’t received any response, no feedback or response from the WhatsApp chat assistance.
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Replies (1)
GoTyme Bank | Formerly TymeBank's replyOfficial
06 Feb 2026, 13:56Hi Asakhe,
We understand your frustration regarding the debit hold, and we are sorry for the inconvenience this has caused. The hold was app**** as part of our standard process to ensure all transactions on the account are correctly verified and completed. We apologize for the inconvenience caused, especially when it impacts access to funds.
Kind Regards,
TymeBank Team.
Kind Regards,
TymeBank Team.
GoTyme Bank | Formerly TymeBank's reply06 Feb 2026, 13:56
Official
Hi Asakhe,
We understand your frustration regarding the debit hold, and we are sorry for the inconvenience this has caused. The hold was app**** as part of our standard process to ensure all transactions on the account are correctly verified and completed. We apologize for the inconvenience caused, especially when it impacts access to funds.
Kind Regards,
TymeBank Team.
Kind Regards,
TymeBank Team.