MM
Michelle M
1 reviews | Active since Jan 2024
25 Jan 2024, 10:50
Debit Account On Hold
I have an account debit hold kindly please assist as I need to make deposit to my children's school fees and transport. Please unfreeze my account ASAP. My hands are tied, and I cannot do anything even though I have been paid. I need to get groceries for my family, I am the bread winner and cannot afford to have this happen.
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Replies (2)MM
Michelle M's updateReviewer Update
25 Jan 2024, 11:38Call ref number for removal of hold escalation DCI-265017 - Thuli advised this case number has been escalated to her manager.
MM
Michelle M's update25 Jan 2024, 11:38
Reviewer Update
Call ref number for removal of hold escalation DCI-265017 - Thuli advised this case number has been escalated to her manager.
GoTyme Bank | Formerly TymeBank's replyOfficial
25 Jan 2024, 14:49Hi Michelle, thank you for reaching out. We sincerely apologize for any inconvenience. Providing this level of customer service is not our standard, and we've escalated the matter to our team to improve your TymeBank experience. The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply25 Jan 2024, 14:49
Official
Hi Michelle, thank you for reaching out. We sincerely apologize for any inconvenience. Providing this level of customer service is not our standard, and we've escalated the matter to our team to improve your TymeBank experience. The TymeBank Team