MS
Ms S

1 reviews | Active since May 2023

29 Apr 2025, 15:28

Debihold on Account

Tymebank service deliverybis horrible, lobg waiting on the phones and agents dont give same service, some at servixe centre verify you somw just transfare you to tye relevant department with vwrifying you, ***** deparment I spoke to several people with same matter all giving me dufferent process, this morning I send and email that had an attachment, and on my email I said" attached please find" when I call them spoke to a Mandla,who confirmes email was recieved with no attachment, Why doesnt Tymebank made an effort to email me back and say We recieved your email but thers no attachment, its almost a week my matter is still not resolved. Poor service it sucks!

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Replies (2)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply29 Apr 2025, 15:34
Official
Hi Ms K Seema,

We sincerely apologize for the inconvenience caused. We understand how frustrating this must be for you, In protection of your information, we will DM you for further information. Thanks for bearing with us and giving us a chance to turn this around for you 
MS
Ms S's update29 Apr 2025, 16:36
Reviewer Update
I have re send the email now for the 4th time and await feedback