DEBI HOLD and UNRESPONSIVE CALL CENTRE

I am very disappointed at tymebank service department, it is actually very difficult to get assistance especially on their call centre. Today, I waited on the queue for over 50 minutes for my call to be answered so that I can be assisted. I ended up - giving up! Worse my request can apparently be fixed by ***** department and even sending emails to ********, you do not receive any response neither acknowledgement of the receipt of your email. I wouldn't advise anyone to bank with tymebank.