WM
Wethu M

1 reviews | Active since Dec 2025

27 Jan 2026, 20:12

Dear TymeBank Support Team, I am writing to urgently request assistance with my TymeBank account, which has been placed on debit hold due to two amounts of R3,000 and R310. My name is Collins Mathebula, and I would like to state clearly that I did not int

Dear TymeBank Support Team, I am writing to urgently request assistance with my TymeBank account, which has been placed on debit hold due to two amounts of R3,000 and R310. My name is Collins Mathebula, and I would like to state clearly that I did not intentionally commit any wrongdoing. These funds were received into my account, and I am acting in good faith to resolve this matter as quickly as possible. The debit hold is preventing me from accessing and using my account, which is causing serious inconvenience. I respectfully request that my account be reopened and that the funds either be reversed back to the sender, or that TymeBank processes the reversal on my behalf without further delay. I am fully willing to cooperate with any investigation and provide any additional documents if required. Please treat this matter as urgent. Thank you for your understanding and assistance. I look forward to your prompt response. Kind regards, Collins Mathebula ID Number: *** TymeBank Account Number: *** Contact Number: ***

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Replies (4)
WM
Wethu M's update27 Jan 2026, 20:13
Reviewer Update
Its agent pls help on time
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply28 Jan 2026, 07:48
Official
Good day Wethu

Thank you for bringing this matter to our attention.
We apologize for the inconvenience and frustration this has caused. Please note that we are investigating the issue and will reach out to you shortly.

Kind Regards,
TymeBank  

WM
Wethu M's update31 Jan 2026, 14:04
Reviewer Update
No one helped me even now
WM
Wethu M's update31 Jan 2026, 14:04
Reviewer Update
Plss open my account today its emergency