TM
Thumeka M
1 reviews | Active since Jul 2023
28 May 2024, 17:30
Dear Tymebank, I am writing to express my disappointment and frustration with your customer service and delayed resolution of the issue related to my bank account being placed on hold. This issue first arose when another individual reported *****ulent tra
Poor customer service and delayed resolution
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Thumeka M's updateReviewer Update
28 May 2024, 17:32Dear Tymebank,
I am writing to express my disappointment and frustration with your customer service and delayed resolution of the issue related to my bank account being placed on hold. This issue first arose when another individual reported *****ulent transactions associated with Binance dollars, which resulted in my account being placed on hold.
Despite providing an affidavit as requested, I have yet to receive a call from any of your team members. It has been nearly two months since this incident occurred, and I am still without a resolution.
TM
Thumeka M's update28 May 2024, 17:32
Reviewer Update
Dear Tymebank,
I am writing to express my disappointment and frustration with your customer service and delayed resolution of the issue related to my bank account being placed on hold. This issue first arose when another individual reported *****ulent transactions associated with Binance dollars, which resulted in my account being placed on hold.
Despite providing an affidavit as requested, I have yet to receive a call from any of your team members. It has been nearly two months since this incident occurred, and I am still without a resolution.