Day light *******

yesterday I reactivated my card after it hadn't been used for a long time, and I replaced my card which I was told I'm going to be debited R70 for it.

Today I make a deposit of R1080 to my account, infect I was to needed to R1000 which I wanted to use to make an online purchase and the R80 was going to be for the R70 which was going to be for the card replacement and R7 for the R1000 which I wanted to deposit, so the deposit of R1080, was to include the extra charges.

All over a sudden I'm left with the balance of R914.52.

I have been charged twice for the card replaced why I don't know, as per your employees at the Phoenix plaza they all advised that I was going to be charged R7 for the deposit of the R1000 all of sudden I'm charged R14.00, I making the online purchase coz I know I've got money in my account I see again I'm charged for unsuccessful purchase which is R3.

So the whole exercise of reprinting my card and gathering information from all these people has been point less.

why offer a service to us which is not to stand your employees have given me faults information which has lead me into more financial loss, can't understand I I need to be charged twice for a card that has been replaced once