SB
Shoneez B
1 reviews | Active since Aug 2024
11 Aug 2024, 15:52
Customer service
Customer service regarding my app not working for the past 2 days . I spent over R150 airtime waiting to speak to a consultant but cut off whilst speaking than called back the next consultant who consistently acts as if she is unable to hear me each time I was disconnected being told if there's no response the call will be ended . Pathetic service i want that account closed I will bank with another bank
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GoTyme Bank | Formerly TymeBank's replyOfficial
13 Aug 2024, 10:53Hi Shoneez, we sincerely apologize for the delay in our response and for any inconvenience this may have caused. We understand how frustrating this situation must have been for you. Our team has resolved the issue. You should be able to access your app now. The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply13 Aug 2024, 10:53
Official
Hi Shoneez, we sincerely apologize for the delay in our response and for any inconvenience this may have caused. We understand how frustrating this situation must have been for you. Our team has resolved the issue. You should be able to access your app now. The TymeBank Team