RP
Roy P

1 reviews | Active since Nov 2020

18 Mar 2026, 17:40

Customer Hub is great !

I went to the customer hub at Rosebank to get a new card after my ***** incident in Feb 2026.

The customer hub rocks, the lady at the customer hub is really good !

I must however let you know that I almost got ****med again yesterday, 2 things preventing this was that I was at a construction site with bad signal, the other thing is that I saw that the *****ster called me from a cellphone : - Victor Shozi, *** : to anyone reading this, save this number as '*****ster' and block it !

So Victor Shozi again says that he is calling from Tyme Banks ***** department, I asked him why was he calling from a cellphone : he had the nerve to say that this is a 'one way customer ***** line' ... by the way I learned that Tyme Bank Internet banking is no longer active because of the ***** cases and that we should download the new Go Tyme app ...

So I have done this, the new card also looks great, but please be advised that your system is under attack and my suspicion is that it is ex-employees at the ***** department or a department that knows how your systems work : this Victor Shozi indicated that he only needed the 1st 10 numbers of my ID ...

Victor Shozi - *** Brian Motswa - *** Brian Motswa 2 - *** : money ****** was transferred to this cellphone number

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply19 Mar 2026, 08:10
Official
Good day Roy,

Thanks for sharing your experience. We’re really glad the Rosebank Customer Hub assisted you well, and we’re sorry you’ve been targeted by ******** again. We never call from personal cellphone numbers or ask for ID digits, PINs, or any codes — so these calls were definitely **********.

We appreciate you reporting the numbers. We will pass this information on to our ***** team so they can look into it furtherWe’re committed to keeping our customers safe, and your warning will help others stay alert.

Thank you for raising this — we’re here to help.

 Kind Regards,
GoTyme Bank | Formerly TymeBank