NM
Nkgaketseng M
1 reviews | Active since Nov 2024
18 Mar 2026, 13:24
Customer care line unanswered
I called customer care to for assistance with my personal loan but there was no answer. I was on hold for over 20 minutes. How are we supposed to get assistance when the customer care line is unanswered
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GoTyme Bank | Formerly TymeBank's replyOfficial
18 Mar 2026, 13:53Good day Nkgaketseng,
Thank you for bringing this matter to our attention.
We apologize for the experience this has caused. Please note that we are investigating the issue and will reach out to you shortly.
Kind Regards,
GoTyme Bank | Formerly TymeBank
Thank you for bringing this matter to our attention.
We apologize for the experience this has caused. Please note that we are investigating the issue and will reach out to you shortly.
Kind Regards,
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply18 Mar 2026, 13:53
Official
Good day Nkgaketseng,
Thank you for bringing this matter to our attention.
We apologize for the experience this has caused. Please note that we are investigating the issue and will reach out to you shortly.
Kind Regards,
GoTyme Bank | Formerly TymeBank
Thank you for bringing this matter to our attention.
We apologize for the experience this has caused. Please note that we are investigating the issue and will reach out to you shortly.
Kind Regards,
GoTyme Bank | Formerly TymeBank