1 reviews | Active since Feb 2017
Consultants with horrible attitude 😡😡😡
I received the worse service from Tyme Bank Boxer Lephalale, did not even manage to get the name of the assistant/consultant because she had turned her name badge first red flag. Secondly her horrible attitude is very bad for business. Tyme Bank will loose customers or stop gaining new clients because of this horrible attitude. I requested a stamp on a form I had to verify if I had an acc or not. Firstly she **** that the stamp is not working, then she claim she had ordered something and the order will be delivered tommorrow hearing how this does not make sense I started challenging her and asked her could the issue be ink, as I could help her with that and she started throwing trantrums saying she has instructions from her manager not to open the safe because the stamp is not working. But she also mentioned that the stamp is in the safe box which she had to send a request in order to open it. Getting a little furious with her games I asked her to please do that so we can see what the issue is with the stamp. Girl started throwing her hands in the air and shouting telling me how I am telling her how to do her job, she said we think we are entitled and she does not have to do anything she not want to. Getting fed up with her I asked for her managers numbers and she refused, I then resorted to informing the Manager at Boxer store who called her in to hear her story. When she got to the room the story totally changed it had nothing to do with a broken of faulty stamp but all she could speak about was how I challenged her which I think it was good that I did that because she was lying, there was nothing wrong with the stamp. Boxer manager asked to please assisted me after a while she did, proved me just right. There was nothing wrong with the stamp but the lady had a bag full of attitude. This is bad for business, I feel bad for other clients coming. Horrible service🤬🤬🤬🤬
