JK
Jesamine K

1 reviews | Active since Oct 2025

10 Oct 2025, 20:36

Confirmation Message *Business Name:* TymeBank *Rating:* 2 out of 5 *Review:* My account has been put on hold Tymebank

Confirmation Message *Business Name:* TymeBank *Rating:* 2 out of 5 *Review:* My account has been put on hold Tymebank. They requested me to upgrade my profile digital photo the error message on my side, DHA is unable to verify. I did go to DHA 5 June 2025 and still waiting after repeated follow ups with DHA. I did inform the bank about my situation and had to borrow money to get around because my bank account is on hold. And ambassador of Tymebank gave me an email address to send my receipt, sms as proof of my smart ID application, but the email came back non of the email addresses work. I need my account open so I can access my money.

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply11 Oct 2025, 08:48
Official
Hi Jesamine, 
Apologies for the inconvenience caused to you. Please note that we have escalated your query to the relevant department.