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Rudi R

1 reviews | Active since May 2019

06 May 2025, 11:50

Concerning level of assistance

What a pathetic service. I am literally trying to update my number for more than a week now. First consultant messed up the number, on the phone for 12min to change a phone number. Phoned back again just to be informed for the 2nd time that I have to phone back in 24hours to update my number. This is nothing short of pathetic and should not be this complicated just to update a number

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply06 May 2025, 11:56
Official
Hi Rudi,

We don’t like that you’ve been disappointed, our sincerest apologies! A Social Media Resolution Specialist will be in contact with you shortly. Thanks for bearing with us and giving us a chance to turn this around for you.