CZ
Craig Z
1 reviews | Active since Dec 2025
21 Apr 2026, 19:25
Concerned and very confused client
Good evening and to whom this may
PLEASE PRIORITIZE IN ASSISTING ME WITH MY REQUEST BELOW, MY ENQUIRY IS ONLY PARTIALLY SOLVED AND STILL NO CORRESPONDENCE FROM YOUR TEAM
Enquiry regarding Case DCI - 556084
Please urgently update me regarding the enquiry below, this is affecting my current employment and I'm fairly new at the Rustenburg mine shaft, will you please prioritize this matter by transferring the available funds from my Tymebank account to my Capitec account
I last spoke to a lady named Nokhuthula who informed me that everything is being processed and the transfer should reach me soonest, up until today no correspondence from Gotyme service department they basically just resolved my matter partially
Thanking you in advance Attached again my letter of bank confirmation as requested by the agent who assisted me
Yours Faithfully
Mr. N. Ngobeni
Helpful (0)
Replies (10)0
Replies (10)
GoTyme Bank | Formerly TymeBank's replyOfficial
22 Apr 2026, 07:19Good day Ntsako,
Thank you for bringing this matter to our attention.
We apologize for the experience this has caused. Please note that we are investigating the issue and will reach out to you shortly.
Kind Regards,
GoTyme Bank | Formerly TymeBank
Thank you for bringing this matter to our attention.
We apologize for the experience this has caused. Please note that we are investigating the issue and will reach out to you shortly.
Kind Regards,
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply22 Apr 2026, 07:19
Official
Good day Ntsako,
Thank you for bringing this matter to our attention.
We apologize for the experience this has caused. Please note that we are investigating the issue and will reach out to you shortly.
Kind Regards,
GoTyme Bank | Formerly TymeBank
Thank you for bringing this matter to our attention.
We apologize for the experience this has caused. Please note that we are investigating the issue and will reach out to you shortly.
Kind Regards,
GoTyme Bank | Formerly TymeBank
CZ
Craig Z's updateReviewer Update
22 Apr 2026, 10:10Can the Gotyme service team please contact Ntsako as they promised to call at 10am for follow up on complaint C-253
CZ
Craig Z's update22 Apr 2026, 10:10
Reviewer Update
Can the Gotyme service team please contact Ntsako as they promised to call at 10am for follow up on complaint C-253
CZ
Craig Z's updateReviewer Update
22 Apr 2026, 10:10C-25308
CZ
Craig Z's update22 Apr 2026, 10:10
Reviewer Update
C-25308
CZ
Craig Z's updateReviewer Update
22 Apr 2026, 10:55Thanks received a document request number with no proof of payment attached, transfer made 20th April still not reflecting and no proof of payment attached DR-57306
CZ
Craig Z's update22 Apr 2026, 10:55
Reviewer Update
Thanks received a document request number with no proof of payment attached, transfer made 20th April still not reflecting and no proof of payment attached DR-57306
GoTyme Bank | Formerly TymeBank's replyOfficial
22 Apr 2026, 11:07Thank you.
GoTyme Bank | Formerly TymeBank's reply22 Apr 2026, 11:07
Official
Thank you.
CZ
Craig Z's updateReviewer Update
22 Apr 2026, 16:03Thanks received a document request number with no proof of payment attached, transfer made 20th April still not reflecting and no proof of payment attached DR-57306
WHEN IS THE PROOF OF PAYMENT COMING IF I MAY ASK, I CALLED AND THEY SENT ME A STATEMENT INSTEAD
WHEN IS THE PROOF OF PAYMENT COMING IF I MAY ASK, I CALLED AND THEY SENT ME A STATEMENT INSTEAD
CZ
Craig Z's update22 Apr 2026, 16:03
Reviewer Update
Thanks received a document request number with no proof of payment attached, transfer made 20th April still not reflecting and no proof of payment attached DR-57306
WHEN IS THE PROOF OF PAYMENT COMING IF I MAY ASK, I CALLED AND THEY SENT ME A STATEMENT INSTEAD
WHEN IS THE PROOF OF PAYMENT COMING IF I MAY ASK, I CALLED AND THEY SENT ME A STATEMENT INSTEAD
CZ
Craig Z's updateReviewer Update
22 Apr 2026, 19:22??? @Anyine at Gotyme or should I say Slowtyne please answer my question still no proof of payment and the transfer made 20th April still not reflecting
CZ
Craig Z's update22 Apr 2026, 19:22
Reviewer Update
??? @Anyine at Gotyme or should I say Slowtyne please answer my question still no proof of payment and the transfer made 20th April still not reflecting
CZ
Craig Z's updateReviewer Update
23 Apr 2026, 14:09Hello
CZ
Craig Z's update23 Apr 2026, 14:09
Reviewer Update
Hello
CZ
Craig Z's updateReviewer Update
14 May 2026, 09:32Hi
Please note that to date all documents has been sent Bank statement, proof of account, copy of ID as well and ompleted the OTV link sent to me, all correspondence was send to ***
I've caked numerous tines with lengthy calls with agents Nadia Suyrtie, Yusuf, Nonhlanhla, etc I mean lengthy calls of 30 minutes plus having to gather info from accounts department
Nobody returns your calls
R14k is out of my tymebank account with no proof of payment as to where it has been transferred too
With various DR references and no proof of payment I can obky help but wonder why these funds are not reflecting into my Capitec axciubt as arranged
Please prioritize this as it's been almost 3 weeks with no positive feedback from the Gotyme team
Your urgent attention to this will be highly appreciated
Please contact Ntsako on ***
Please note that to date all documents has been sent Bank statement, proof of account, copy of ID as well and ompleted the OTV link sent to me, all correspondence was send to ***
I've caked numerous tines with lengthy calls with agents Nadia Suyrtie, Yusuf, Nonhlanhla, etc I mean lengthy calls of 30 minutes plus having to gather info from accounts department
Nobody returns your calls
R14k is out of my tymebank account with no proof of payment as to where it has been transferred too
With various DR references and no proof of payment I can obky help but wonder why these funds are not reflecting into my Capitec axciubt as arranged
Please prioritize this as it's been almost 3 weeks with no positive feedback from the Gotyme team
Your urgent attention to this will be highly appreciated
Please contact Ntsako on ***
CZ
Craig Z's update14 May 2026, 09:32
Reviewer Update
Hi
Please note that to date all documents has been sent Bank statement, proof of account, copy of ID as well and ompleted the OTV link sent to me, all correspondence was send to ***
I've caked numerous tines with lengthy calls with agents Nadia Suyrtie, Yusuf, Nonhlanhla, etc I mean lengthy calls of 30 minutes plus having to gather info from accounts department
Nobody returns your calls
R14k is out of my tymebank account with no proof of payment as to where it has been transferred too
With various DR references and no proof of payment I can obky help but wonder why these funds are not reflecting into my Capitec axciubt as arranged
Please prioritize this as it's been almost 3 weeks with no positive feedback from the Gotyme team
Your urgent attention to this will be highly appreciated
Please contact Ntsako on ***
Please note that to date all documents has been sent Bank statement, proof of account, copy of ID as well and ompleted the OTV link sent to me, all correspondence was send to ***
I've caked numerous tines with lengthy calls with agents Nadia Suyrtie, Yusuf, Nonhlanhla, etc I mean lengthy calls of 30 minutes plus having to gather info from accounts department
Nobody returns your calls
R14k is out of my tymebank account with no proof of payment as to where it has been transferred too
With various DR references and no proof of payment I can obky help but wonder why these funds are not reflecting into my Capitec axciubt as arranged
Please prioritize this as it's been almost 3 weeks with no positive feedback from the Gotyme team
Your urgent attention to this will be highly appreciated
Please contact Ntsako on ***
CZ
Craig Z's updateReviewer Update
14 May 2026, 18:04Any news?
CZ
Craig Z's update14 May 2026, 18:04
Reviewer Update
Any news?