Complaint Regarding Customer service

have made several attempts to resolve my issue by contacting both the customer service and ***** departments at TymeBank. Unfortunately, I have not received any meaningful assistance or clear communication.

Today, I was particularly disappointed by the conduct of one of your consultants, who was extremely rude, irritated, and dismissive during our conversation. This level of service is unacceptable and unprofessional, and it reflects poorly on TymeBank’s commitment to its customers.

I have already submitted the requested affidavit, and I have followed up multiple times via phone and email over the past few days—with no response or acknowledgment. And this all after an issue was already resolved weeks ago,i am still not getting any assistance whatsoever from Tymebank to release my debit hold. I am losing my trust and faith in Tymebank as a commited customer for almost 5 years