KS
Kerry S

1 reviews | Active since Mar 2019

23 Jun 2021, 10:07

COMPLAINT

DONT OPEN AN ACCOUNT WITH TYMEBANK!! For months now, i have had endless issues when i use my card at shops. I buy groceries, it comes off my account, however, it declines on the shops side which means i cant take my groceries and I have to then run around trying to get my money back from TYMEBANK. Yesterday, 22nd June 2021, i again used my card and it declined at two shops. Thankfully i had cash in my waller. TYMEBANK, do you have any idea how embarrassing and inconvenient you are making it for customers??? DO I HAVE TO PHONE YOU EACH TIME I WANT TO USE MY CARD TO MAKE SURE THERE'S NO PROBLEMS ON YOUR SIDE?? You guys dont even respond to emails when a complaint is sent!!

0
Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply15 Aug 2021, 11:08
Official
Hi Kerry,
We are deeply sorry for the inconvenience,  Please note that we've sorted out the error. The TymeBank Team